Privacy Policy

To provide our services effectively, we may collect the following categories of information:

We use collected information for the following purposes:

• To create and manage user accounts;
• To process monthly membership contributions;
• To administer referral rewards and wallet balances;
• To process withdrawal requests;
• To manage lucky draw participation and rewards;
• To enable shopping and product purchases;
• To provide customer support;
• To improve platform performance and user experience;
• To comply with legal and regulatory obligations;
• To prevent fraud, abuse, and unauthorized activities.

Wallet earnings generated through referral activities may be withdrawn to the user’s registered bank account, subject to platform policies.

We use banking details solely for:

• Withdrawal processing;
• Verification purposes;
• Fraud prevention and compliance checks.

We do not sell or misuse banking information.

Active members may participate in monthly lucky draw programs.

We may collect and process information related to:

• Eligibility verification;
• Membership status;
• Prize qualification;
• Winner announcements;
• Reward distribution.

Participation remains subject to applicable platform terms and eligibility requirements.

We do not sell your personal information.

However, we may share information with:

We implement reasonable administrative, technical, and security measures to protect user information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no digital system is completely secure, and users acknowledge associated risks while using online services.

We retain personal and transaction-related information as long as necessary to:

• Maintain user accounts;
• Fulfill legal obligations;
• Resolve disputes;
• Enforce platform policies.

Inactive or terminated accounts may still have records retained for compliance purposes.

Users may request to:

• Access their information;
• Correct inaccurate details;
• Update account information;
• Seek clarification regarding stored data.

Certain information may be retained if legally required.

Our website and app may use cookies or similar technologies to:

• Improve functionality;
• Personalize experiences;
• Analyze user behavior;
• Enhance platform security.

Users may disable cookies through browser settings; however, certain features may not function properly.

24k Dreams Mart is intended only for individuals aged 18 years and above. We do not knowingly collect information from minors. If such information is discovered, appropriate action may be taken to remove it.

Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices, content, or policies of external websites or services. Users are encouraged to review third-party privacy policies independently.

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on the platform, and continued use of services indicates acceptance of the revised policy.